Frequently Asked Questions
What methods of payment will you accept?
We accept checks, cash, cashier’s checks, and bank wire (minimum $ 2500.00 required).
On line orders may pay with PayPal, MasterCard or VISA.
I am looking to sell. Would you be interested in purchasing my collection?
We would be honored to make you a competitive offer on your US Coin Collection or other collectibles.
We are easy to work with and will make you a no hassle offer, but we need to view the collection/items to make you an offer. We are not in the business to waste your time so feel free to contact us anytime with questions concerning appraisals.
How do you determine buying and selling prices for your coins and collectibles?
Prices are based on current market prices as well as auction results for the items. We use a variety of credible dealer/collector resources for such.
Bullion prices are determined by the precious metals market at the time of your visit- whether buying or selling.
*Due to the SC State Law: Purchases of Precious Metals require a holding time of 21 days.
Why do you need to make a photo copy of my Driver’s License or legal ID?
State law requires this as part of our precious metals permit.
Sellers (and Buyers) of Gold and Silver products Are Not reported to any government agency (see law exception below); this is only a paperwork requirement in the event of a police investigation. Files are maintained for this reason only; we do not share this information unless asked by legal officials.
How much Gold and Silver Can I buy with cash?
Please visit the following website for more information regarding the cash reporting laws (IRS form 8300):
Please note – by accessing and using this website, you agree that your access to and use thereof is subject to all terms and conditions outlined above. The use of this website and all sales resulting from the use of this website are subject to all applicable laws of the State of South Carolina.
Due to the large volume of coin shows we attend, all coins are subject to prior sales. Please inquire whether a coin is available before purchasing. Gilbert Coin and Collectible Exchange reserve the right to nullify the sale due to an erroneously priced item or computer generated error. Gilbert Coin and Collectible Exchange also reserves the right to update, modify or remove these Terms and Condition at any time without prior notice.
Please see and read ALL of our store policies listed below
IF YOU ARE UNSURE OF ANY ITEM’S CHARACTERISTICS BASED ON TITLE OR PICTURES- PLEASE DO NOT BUY IT -CALL US SO WE CAN HELP
Please understand mistakes and accidents in listings happen and are never meant to misrepresent an item or listing.
Look closely at all PICTURES- keep in mind with paper money and paper items – pinholes are often present and may not be detailed esp if item is more than 100 years old as these are often a common occurrence.
If it states it is a bulk listing THEN your ITEM may not look identical to the pictures. Remember bulk items can be different but match listing by description.
IF THE ITEM IS A PROOF COIN – KEEP IN MIND PROOF COINS CAN AND OFTEN HAVE HAZE OR MILK SPOTS- THIS IS NOT A COIN DEFECT BUT OCCURRED DURING THE MINTING PROCESS OR HAS OCCURRED OVER TIME INSIDE THE CAPSULE/FLIP OR SLAB-
IF ITEM IS FOR PARTS OR RESTORATION IT IS NOT WORKING BUT HAS PARTS THAT COULD BE USEFUL TO SOMEONE WHO DOES REPAIRS OR RESTORATIONS.
Returns will be accepted when entire lot or shipment is returned within 14 days- No partial refunds or partial shipments.
Original packaging/labels must be with item; unopened if sealed in shrink wrap, plastic or in a presentation/plastic/acrylic case when shipped to you.
For insurance purposes, photos must be taken of exterior box and contents and e-mailed to us if damaged during shipping. No exceptions.
Orders will generally be shipped within 3 business days after receipt of valid payment and shipping information. If we are away at a coin show there will be a delay.
- How soon can I expect to receive my order? Orders are generally shipped within 3 business days after receipt of payment or sooner. Please allow adequate time for ground transportation, which varies by destination (3 – 10 days).
What address do I send payment to? Gilbert Coin and Collectible Exchange P.O. Box 634 Gilbert, SC 29054